We'd love to hear from you. Whether you have questions about our recommendations, feedback about your experience, or suggestions for improvement, we're here to help.
For general questions about our platform, products, or recommendations:
Email: hello@best-vibrator.com.au
For partnership opportunities, media inquiries, or press requests:
Email: partnerships@best-vibrator.com.au
Experiencing issues with our website or tools?
Email: support@best-vibrator.com.au
We typically respond to inquiries within 1-2 business days. During peak periods, response times may be slightly longer. We appreciate your patience.
We don't sell products directly. All product links on our site lead to Amazon Australia, where you can complete your purchase securely. We earn a small affiliate commission at no extra cost to you.
Since all purchases are made through Amazon Australia, order-related issues (shipping, returns, refunds) should be addressed directly with Amazon's customer service. They have excellent support for all order concerns.
We recommend using our product recommendation quiz, which asks specific questions about your preferences to generate personalized suggestions. For general guidance, our blog articles cover various product categories in depth.
We occasionally review new products from established manufacturers. If you're a brand representative interested in having a product featured, please contact us at partnerships@best-vibrator.com.au with product details.
We evaluate products based on material safety, build quality, user reviews, value for money, and availability through Amazon Australia. We prioritize body-safe materials and reputable manufacturers.
Yes. We use industry-standard SSL encryption on our website. We don't store personal information beyond what's necessary for communication. Read our Privacy Policy for complete details.